Refund policy

We aim to provide quality products and a smooth shopping experience. Please read our return and refund terms carefully:

• Returns are only accepted for wrong or damaged items.
• You must report the issue within 24 hours of delivery.
• To request a return, contact us via WhatsApp with order details and product images.
• The product must be unused and in original condition with packaging.
• Once approved, we will arrange an exchange or replacement.
• No refunds are applicable for change of mind or minor cosmetic issues (for refurbished items).